Billing
While billing solutions have been a foundation for communication service providers, more government and enterprise organizations are moving to a fee-for-service based IT organizations with usage-based and persistent billing systems. Windward's billing solutions center around:
- Persistent billing system design, deployment and support
- Usage-based billing design deployment and support
- Cost accounting and auditing
- E-Billing and wide area workflow design, deployment and support
- Invoicing reconcilation and auditing
Windward works with leading billing software vendors to deliver solutions that give IT customers the responsiveness they expect and fully integrate with organizational processes and modern IT infrastructures.
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"We are moving to a service-centric model and don’t have a billing system but need to implement one to support all of our services.” |
With broad product experience, Windward works with stakeholders to define requirements, processes and integrations required for new billing solutions. |
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“We have a home-grown billing system that is difficult to maintain and support.” |
Windward can help organizations migrate to a COTS solution based on ITIL, COBIT and eTOM-based process best practices. |
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“Through mergers and consolidation we ended up with multiple billing solutions used by different groups.” |
Windward works with stakeholders to identify requirements, assess curent billing system functionality, and define a roadmap to a single unified service desk. |
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“We need to bill our customers in a more timely manner and electronically link to their accounting systems." |
Windward can help organizations integrate billing systems using electronic interfaces and automated workflow. |
| "With all of the technologies changing so quickly how can I be sure I can support future services." |
Windward has the expertise to help determine, define and implement key integration and data collection points that will help you meet your billing needs. |