Herndon, VA - December 18, 2002 - Windward Consulting Group, Inc., a leading provider of operational management solutions, today announced that it has designed and deployed an Enterprise Management System (EMS) solution that will serve as the foundation to support Sterling Commerce (America), Inc.'s enterprise infrastructure. Integrating Sterling Commerce's enterprise systems, networks, and applications will give the company a more streamlined infrastructure using superior technology that will increase customer satisfaction and reduce total cost of ownership.
"Sterling Commerce meets the needs of global enterprises, their business partners, and their customers by providing e-marketplace solutions, e-business integration solutions, and e-business consulting," said Terri Daughters, Director of ESM and Mainframe Systems, of Sterling Commerce (America), Inc. "Working with Windward Consulting Group to manage and streamline our core enterprise infrastructure will allow us to better leverage our technology investment and will help us to more efficiently deliver these services to our customers."
"To help support Sterling Commerce's mission critical applications and data we required a management solution that could quickly detect and proactively solve problems across network, systems, and applications," said Sean McDermott, president and CEO of Windward Consulting Group. "Windward's EMS solution will help to streamline Sterling Commerce's business processes, allowing the company to more efficiently service its customers and reduce its total cost of ownership."
The core of Sterling Commerce's new EMS solution will be based upon the Micromuse Netcool¨ solutions suite. One of the key criteria behind the decision to move forward with Micromuse was its' flexibility in managing across Sterling Commerce's entire infrastructure (e.g. network, systems, applications, firewalls, intrusion detection, telephony infrastructure, performance management tool sets, trouble ticketing system, and network connectivity). Key to enabling this functionality are the flexible integration points, which Netcool provides to many existing management platforms and tool sets.
About Sterling Commerce (America), Inc.
Sterling Commerce, a wholly owned subsidiary of SBC Communications, Inc. (NYSE: SBC), is a worldwide leader in business-to-business integration -- providing a wide range of integration software, business enabling and online services for Global 5000 companies and their customers, suppliers and partners. With more than 25 years of experience in a vast range of industries, Sterling Commerce offers the expertise, as well as the breadth of integration software and services required to facilitate, manage and support the electronic exchange of information within a business, as well as with its diverse community. For more information about Sterling Commerce, visit www.sterlingcommerce.com