HERNDON, VA—May 13, 2008 – Windward IT Solutions, the
premier operational management consulting and systems engineering firm,
announced today that InformationWeek has published a review of BSM vendor dashboards
by Windward CTO Michael Biddick. Today software
sellers are pushing Business Service Management, or BSM, portfolios, but early
adapters feel the technology has proven unable to provide clear links between
IT events and business services. While
Biddick states there is no single product that enables complete business
service management, he believes the key to successful BSM is having strong
service catalogs, centralized inventory via a configuration management
database, detailed application dependency mapping and utilized process
management tools.
The review, "BSM Vendors Push Products, But Process Is More Important"
may be found in the May 10th, 2008 issue of InformationWeek print edition and
may be viewed online at: http://www.informationweek.com/news/software/systems_management/showArticle.jhtml?articleID=207600912.
About Windward
Founded in 1997, Windward provides strategic management consulting and
systems integration services to organizations that rely on their network and
systems infrastructure as a key business asset. Windward takes a fresh look at
organizational objectives and develops a strategy on which to build dynamic
solutions that continually increase clients' return on investment, increase
efficiencies and overall reliability, as well as reduce operational costs.
Windward works with a diversified, global customer base consisting of Fortune
500 companies, service providers, and government agencies. For more information
on Windward, please visit www.windwardits.com
or email solutions@windwardits.com